**If you update your contact telephone number it is your responsibility to inform the surgery**
Due to coronavirus the surgery is currently on restricted access. Please press the doorbell for entry and someone will try to assist you. Alternatively please telephone the surgery on 01752 206002. Until further notice all doctor appointments will be done by telephone triage and the doctor will invite you to the surgery if necessary.
If you're unwell with a cough, shortness of breath, fever or any other viral type symptoms such as a sore throat, temperature or a cold please do NOT attend the surgery. You may complete an eConsult or alternatively please call 111 or visit https://111.nhs.uk/covid-19 to complete the online risk assessment.
Please do not go to a GP Practice, Pharmacy or Hospital. For further information please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/
If you are concerned that you may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that can advise you on what you should do based on your particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
COVID-19 Privacy Notice: General practice transparency notice for GPES data for pandemic planning and research (COVID-19)
How to make your own face mask/covering
Online Video Consultations via Push Doctor
Same day online video consultations are now available throughout the day at your convenience between 8am - 8pm and on weekends. See a doctor whenever you want, from your home using a laptop or phone.
To book, go to https://www.pushdoctor.co.uk.
Simply download, create your individual account and book your appointment!
AgeUK Plymouth Support Services
AgeUK Plymouth can arrange assistance to provide you with everything you need while self-isolating. Age UK have a prescription collection service and they can arrange a weekly telephone call with a phone friend to keep you in regular contact with someone. AgeUK can also organise volunteers to carry out food shopping, this can be accessed through calling AgeUK Plymouth on 01752 256020.
For more information or to access any of these services please email firstname.lastname@example.org
Food Boxes Available
Age UK Plymouth will be taking orders for food boxes which will be available for delivery. Prices start from £10 per box. For more information on this service and what is included in the food boxes please click here. To place an order please call 01752 253980.
Caring for Plymouth Support Hub launches
The Caring for Plymouth Support Hub – the operation to shield Plymouth’s most vulnerable residents from the coronavirus – is up and running.
As announced by the government last week, all medically vulnerable people are being advised to stay in their home for the next 12 weeks to protect themselves from the spread of the coronavirus. This group of people includes some already seriously ill people as well as those living with a disability or ongoing medical conditions.
Caring for Plymouth, which is an alliance between the Council, Livewell Southwest and a large number of Voluntary and Community Sector organisations, will ensure that these people are provided with emotional support, shopping, medicine collection, support with paying bills and accessing money. Staff providing the service will have had background checks to provide added piece of mind.
This is for families who are struggling with collecting medication and accessing groceries. Please visit https://www.plymouth.gov.uk/newsroom/pressreleases/caringplymouthsupporthublaunches for more information or contact the hub on 01752 668000.
Whitleigh Community Help Hub
Four Greens Community Trust will be taking an active role in coordinating and administering the Whitleigh Community Help Hub with their partner organisations St Chads Church, The Salvation Army, and the Whitleigh Big Local. Their volunteers will collect and deliver food, prescriptions and other essential goods. If you need help then please call 01752 875916 8.30am – 4.00pm Monday – Friday.
Support for Carers during Covid-19
Please find a link below for some useful contact numbers that you can still pass onto carers if they require our support or help during these unprecedented times. https://www.improvinglivesplymouth.org.uk/our-services/caring-for-carers/caring-for-carers-covid-19-information
There is also a link to Improving Lives Plymouth’s other services with their contact numbers and details of how we can help. https://www.improvinglivesplymouth.org.uk/
Dr Peter von Eichstorff
Dr Peter von Eichstorff will be retiring from the practice at the end of May 2020. All patients will be reallocated to another GP. We wish Dr von Eichstorff all the best for the future.
Please visit this link to complete our practice survey.
Sound Primary Care Network (PCN)
From 1st July 2019 Budshead joined forces with five other practices to form Sound Primary Care Network. This will allow us to work on a larger scale to improve services for our patients. Sound PCN consists of Budshead Medical Practice, Elm Surgery, Estover Surgery, Friary House Surgery, Southway Surgery and Oakside Surgery and covers just over 41,000 patients.
Consult your doctor ONLINE!
Our eConsult service lets you request advice and treatment from our practice online and offers self-help advice for hundreds of common conditions. You may also request administrative help online (e.g. sick notes, blood results, requests for reports). You simply need to be 18 or over and a registered patient of Budshead Medical Practice. Get started with eConsult here.
Improved Access – Access to a GP appointment when we are fully booked
GP appointments are now available for our patients during the evenings and at the weekend, to book an appointment please call Devon Doctors on 01392 822354. This number is available to call from 8am - 6.30pm between Monday - Friday and from 8am - 1pm over weekends and bank holidays. Appointments are located at Mount Gould Medical Centre.
Following our inspection by the Care Quality Commission in December 2018, Budshead Medical Practice have been rated as Good in all areas inspected. You may view our CQC inspection report by following this link.
Western Locality Resource Hub
This is a central source of information about healthcare in West Devon. Here you’ll find advice and instructions about:
- Medical conditions
- Care options
- Hospital details
MyHealth Devon – NEW Patient Website (To visit their website please follow this link).
- Enables patients to make informed decisions about their care and treatment options
- Promotes Shared Decision Making conversations between patient and clinician
- Promotes self-management of their conditions
- Promotes a healthy lifestyle
- Informs people in Devon about local services and support groups
- Explains how referrals are managed
A stop smoking service is held at the Four Greens Wellbeing Hub, you may call them on 01752 437177 to arrange an appointment.
Repeat Prescription Requests
From 1st September 2018 we stopped accepting telephone prescription requests. You can order online, by post or in person. Please let us know the pharmacy of your choice for sending your request to. This will be sent electronically. To order your prescription online please ask our receptionist about setting up online access.
We now offer a social prescribing service. This new service can help with all non-medical matters. Please telephone 01752 203673 and make an appointment with Sarah. The service is based in the practice. For more information click here.
We are very proud that we are a training practice. This means that we are helping to train GPs of the future. For more information please click here.